As the current COVID-19 outbreak continues to rise, and in accordance with NZ government directives, our office will be closed from 4.30pm on Wednesday 25th March 2020 for a period of four weeks. We want to highlight our continued commitment to provide you with solutions and services during this challenging time. Although our office doors will be closed during this time, our Sales and Customer Service teams are working from home where possible. Meetings can still be held using telephone, Skype or other digital solutions.
Our service teams will continue to service customers on a call-out basis where required. All service technicians have been instructed on how to demonstrate the necessary mandated hygiene precautions and will follow any customer specific guidelines.
With this statement, we want to thank our customers for continuing to place your trust in Nilfisk/Kerrick. We continue to keep our customers informed and will update this statement if we see significant changes in the current situation.
If you have any questions or would like to have additional information, we encourage you to reach out to your contact at Nilfisk/Kerrick. We will do our utmost to answer your questions and ask for your understanding in this special situation.
Take care and stay safe!
From the team at Nilfisk/Kerrick New Zealand.
0800 253 774
021 023 10594
021 493 080
021 197 2109
021 977 646
021 554 770
021 840 653
021 840 508
021 658 233
021 732 615
021 539 802
KERRICK NEW ZEALAND
Kerrick has recently been acquired by the Nilfisk group, a leading global manufacturer and distributor of cleaning equipment.
Founded in 1937, the Kerrick range specialises in commercial and industrial cleaning equipment including; vacuum cleaners, extractors, water blasters, drain cleaners, sewer cameras, high pressure pumpsand accessories. Kerrick also custom designs and creates solutions to meet customer needs.
Nilfisk has manufacturing facilities around the globe with more than 3,000 products for indoor and outdoor cleaning, which along with Kerrick’s wide network of suppliers ensures customers have an ample choice of high quality equipment. Since its foundation in Denmark in 1906, Nilfisk has grown, adding to its portfolio of well-known brands like Advance, Gerni, Viper and now Kerrick.
While there may be a few changes behind the scenes, the effect to our customers will be minimal. Traditionally targeting different sectors in New Zealand’s cleaning equipment industry, we are excited by the prospect of extending our existing product range and customer base. We will continue to provide quality cleaning equipment and a reliable service offering to you our valued customer.
SERVING NEW ZEALAND
The Kerrick and Nilfisk network of locations, service agents and distributors now reaches across the breadth and width of New Zealand. Our water blasters, vacuum cleaners and high pressure pumps still range from commercial and professional, right through to industrial and our network of trusted international suppliers has remained intact. Kerrick is known for providing quality solutions in a friendly down to earth manner and although now owned by Nilfisk that level of service and product knowledge will remain unchanged.
The acquisition of Kerrick by Nilfisk allows us to leverage product and industry expertise to get the best result for our customers. Better yet, Kerrick’s practical engineering skills, knowledge of niche industries and commitment to after sales service in the commercial and industrial sectors works well with Nilfisk’s global network and resources.
HOW WE DO BUSINESS
We're not just focused on hitting our sales targets; we aim to give our clients the best product for the job, product that is reliable and priced fairly. We understand the need for flexibility in our product range and back this up with technical knowledge of the industries we serve. In addition, our engineers have the ability to design, manufacture and install units to meet various industry standards, from hazardous materials through to aviation. Having a strong technical background ensures that our company can adequately support the markets we supply and also gives us a competitive edge.
- Total customer satisfaction, developed through long term commitment and close customer relationships, is key to the Nilfisk strategy.
- To improve the price/quality ratio and the availability of our products and services we must continuously work on increased efficiency at all levels, and in all areas of our organisation and those of the suppliers.
- Top quality products and services that meet customer needs, are core to maximising the productivity of the customer and driving down the total cost of cleaning.